Shipping Policy
We offer the following shipping methods through Canada Post: expedited, priority, and regular parcel shipping. Shipping rates are calculated by Shopify Canada Post. Estimated shipping timelines are based on the customer's location and calculated by distance. Please allow 1-2 business days for order processing before shipping.
Customers can track their orders using the tracking number or link provided by Canada Post. Shopify will display delivery status updates and send email notifications when the parcel changes state (e.g., in transit, out for delivery, delivery attempted).
For international shipping to the US, we follow the rates and charges outlined by Canada Post. Please note that international customers may be responsible for customs and duties fees, which are not included in the shipping rates.
In the event of delivery issues resulting in damaged goods, Centrepeace will cover the cost through either a refund or complimentary product. For any other delivery issues, please contact our customer support team. info@centrepeacewellness.com
Please note that this policy may be subject to change, and we encourage you to review it periodically for updates.