Exchange and Return Policy
Eligibility:
- Lotus Meditation chairs & tables are eligible for exchange, with the cost of shipping covered by the customer.
- Tea’s and perishables are final sale items and cannot be exchanged or refunded.
- All other miscellaneous items are eligible for exchange, with the cost of shipping covered by the customer.
Timeframe:
- Customers have up to 30 days to request an exchange for eligible products.
Condition of the Product:
- The product must be in an unused condition and must have all of its original packaging.
Exchange Process:
- Customers who wish to exchange an item can initiate the process by contacting Centrepeace Wellness at info@centrepeacewellness.com.
Shipping and Handling:
- Customers are responsible for covering the cost of shipping.
Refund Policy:
- Refunds are available if the product arrives damaged.
- For tea and miscellaneous items, if a refund is not required by the customer, Centrepeace Wellness will send a replacement.
- For Lotus Meditation chairs & tables, refunds are eligible if the product arrives damaged. Customers can initiate a refund by sending photos of the damage to info@centrepeacewellness.com.
Exclusions:
- Personalized or custom products are not eligible for exchange.
- Tea’s and perishables are final sale items and are not eligible for refund or exchange, but customers may still receive a complimentary replacement.